The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Off-site parking lot
Baggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Elevator
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Services
Paid shuttle service
Room service
Housekeeping
Laundry
Tours/Ticket assistance
Welcome drink
Dining
Snack bar
Special diet menus
Business
Fax/Photocopying
Children
Cribs
Board games
Spa & Leisure
Rooftop pool
Plunge pool
Seasonal indoor pool
Heated swimming pool
Leisure/ TV room
Spa & wellness center
Massage
Public Bath
Shallow end
Room features
Heating
Sitting area
Terrace
Ironing facilities
Bathroom
Free toiletries
Sink
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Eberhard 371, Puerto Natales, Cl,
Puerto Natales,
Chile,
Magallanes
Map view
Eberhard 371, Puerto Natales, Cl,
Puerto Natales,
Chile,
Magallanes
City landmarks
National Park
Torres del Paine National Park
2800 ft
Costanera de la Ciudad
Monumento de la Mano
2800 ft
Esmeralda 882
Last Hope Distillery
2800 ft
Bridges
Muelle Historico
2800 ft
Almte
Muelle Viejo
2700 ft
Harbor
Muelle Braun & Blanchard
2800 ft
Ruta 9
Estatua del Milodon
2800 ft
Eleuterio Ramirez
Kayak Natales
2800 ft
Av. Pedro Montt 16 Avenue Pedro Montt 161
Le Mouton Vert
2800 ft
Valdivia 1299
The Condors Nests
1.1
mi
Campo de Hielo Sur
Glaciar Amalia
1.0
mi
Bernardo O'Higgins National Park
1.4
mi
Canal de Las Montanas
1.4
mi
Lago Sofia
1.4
mi
Ruta 9 Norte
Museo Historico e Industrial Puerto Bories
2.6
mi
Nearby
Museums
Municipal Historical Museum
2000 ft
Square
Plaza de Armas Arturo Prat
2000 ft
Monumento al viento
2000 ft
Ruta y-290 kilometro 8
Cueva del Milodon
2000 ft
Church
Paroquia Maria Auxiliadora
2000 ft
Magallanes
La Tehuelche
2000 ft
Av. Pedro Montt
Channel of Last Hope
2000 ft
Manuel Bulnes 541
Casino de Puerto Natales
2000 ft
Ave Pedro Montt 311
Costanera De Puerto Natales
2000 ft
Ave Pedro Montt
Monumento a Alberto de Agostini
2000 ft
Restaurants
La Ultima Esperanza
100 ft
Eberhard 354 Town Center
Pizzeria Mesita Grande
600 ft
Arturo Prat 196
L' Amore Ristorante
100 ft
Eberhard
Creperia Cafe & Te
700 ft
Manuel Bulnes 204 Esquina Barros Arana
La Burbuja
700 ft
Bulnes 300
Cerveza Baguales
700 ft
Carlos Bories 430
Centro Espanol Restaurante Natales
400 ft
Magallanes 247
Pampa Restobar
700 ft
370 Manuel Bulnes
Cafe Artimana
700 ft
Carlos Bories 349
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
7.0/10
Very good
Rooms
6.5
Location
9.0
Service
8.8
Dining
7.8
Guest reviews
7.0/10
based on 5 reviews
8.4
8.4/10 based on 786 reviews
Tom
United States of America,
January
2025
7.2/10
My stay was enjoyable overall, with clean and comfortable rooms and a staff that went out of their way to be helpful. The breakfast had a good selection, although we had a little wait for coffee. The hotel had a modern style, but it felt a bit cramped at times. There's a heated drying rack in the bathroom, which was a lifesaver after a day of hiking, though WiFi could definitely use some improvement.
Rooms
7.0
The rooms were clean but a bit small, which made it tricky to navigate with our gear.
Service
9.0
The staff were kind and very helpful during our stay.
Location
Dining
7.0
Breakfast was good, though there was a bit of a bottleneck at the coffee machine.
Facilities
6.0
The hotel had a unique design and featured a small swimming pool, though it wasn't used much during my stay.
Matt
United States of America,
January
2025
5.2/10
I stayed at this hotel before my hiking trip, and it was quite a comfortable spot with clean rooms and a kind staff. The breakfast was delicious, with a nice variety, but the internet connection was pretty poor. The unique design of the hotel gave it a special character, even though the exterior left a bit to be desired.
Rooms
The rooms were clean and comfortable, albeit a bit on the small side. Rating: 8/10
Service
The staff was incredibly kind and helpful. They even allowed us to store some of our hiking gear, which was a big plus. Rating: 9/10
Location
Dining
Breakfast was a highlight with yummy eggs, fruits, and breads. Rating: 8/10
Facilities
The unique layout of the hotel was interesting, although the swimming pool didn’t see much usage during my stay. Rating: 7/10
Herbert
United States of America,
December
2024
7.4/10
I had mixed feelings about this hotel. On the one hand, the staff were really nice and helpful, and I appreciated having a place to store my gear before heading out on the W Trek. On the other hand, the rooms were quite small and cleanliness was concerning, as there was dust and mold in the shower, making it less than ideal. The Wi-Fi connection was poor too, but I didn’t mind too much since I was there to unplug.
Rooms
5.0
The rooms were small, clean, but the state of maintenance left much to be desired, especially with dust and mold present.
Service
9.0
Staff members were kind and accommodating, which really enhanced the overall experience.
Location
9.0
The hotel was centrally located, making it easy to access local shops and restaurants.
Dining
7.0
The breakfast was good with delicious options like eggs, fruit, and bread, but it did get crowded at the coffee machine.
Facilities
6.0
While the hotel had a unique design with water features and a small swimming pool, it wasn't particularly impressive.
Angela
United States of America,
November
2024
7.8/10
I had a mix of experiences at this hotel. The rooms, while small, were clean and offered a comfortable stay. I appreciated the option to store our gear while hiking. Breakfast was delightful with tasty options. However, the hotel had some downsides, such as poor Wi-Fi and a somewhat uninspiring exterior, along with noise issues that made for less privacy.
Rooms
7.0
The rooms were small but clean and comfortable, ideal for a short stay.
Service
8.0
The staff was kind and helpful, making our stay more enjoyable, especially when we needed to store our gear.
Location
Dining
9.0
Breakfast was delicious, featuring yummy eggs, fruits, and breads.
Facilities
6.0
The hotel had a unique design with a small swimming pool, though I didn't see anyone using it.
Will
United States of America,
September
2024
7.6/10
I stayed here with a group before we ventured on the W Trek, and overall, it was a comfortable experience. The rooms were clean, but on the smaller side, and the breakfast had some delicious options. However, the internet was pretty poor, and some aspects of the hotel looked a bit dated. The unique design with water running through it was interesting, though the front could use some improvement.
Rooms
7.0
The rooms were small but clean and comfortable, perfect for our needs before the hike.
Service
9.0
The staff were very kind and helpful, especially with storing our gear while we hiked.
Location
Dining
8.0
Breakfast was delicious with great options like eggs, fruit, and breads, although the coffee machine situation could use some improvement to avoid the logjam.
Facilities
6.0
A small swimming pool was available, but I didn't see anyone using it during my stay.